Home Delivery Options
Most orders will be dispatched within 1 business day of ordering. Orders are subject to verification before shipping and may take up to 48 hours to process.
Order by midnight Tuesday 19th December for Guaranteed Christmas UK Delivery.*
*Guaranteed first attempt delivery no later than Saturday 23rd December. Please note whilst we will endeavour to deliver your order as soon as possible, we cannot guarantee delivery before Christmas for orders placed after midnight Tuesday 19th December.
|UK Standard||UK Next day|
|(orders must be placed before 3pm)|
|Order Value||Arrives in 3-5 business days||Arrives the next business day|
|up to £15||£3.95||£5.95|
|Over £15 ||FREE*||£5.95|
Your order will be delivered via a Standard Service unless you select the Next Day delivery method. These rates are for Mainland UK only and not applicable for orders shipped to other areas in the UK or outside of the UK. *Free Shipping applies only to merchandise and is not available during some sale or promotional periods. Next Day orders placed after 3pm will be shipped the next business day.
International delivery charges vary depending on the destination country. The cost is shown at checkout once you choose the country. Please note you may need to pay customs charges in your country which you will be responsible for.
All international orders are shipped via FedEx unless you select the economy shipping method which will be a local courier. You can track your order on the FedEx website using the tracking number that will be shown in your Models Own account.
We think you'll love your Models Own, but if you are not completely satisfied, we're happy to accept returned items in the complete original packaging within 14 days. Please email firstname.lastname@example.org before returning your items, so we know what's coming. We might be able to provide an alternative solution.
If you are sending something back, fill out a cancellation note (with details of any faults or damage, where applicable) and pack this along with the item (in its original condition and packaging). Then send everything to:
Models Own Limited, Despatch Dept. 35 Percy Street, London W1T 2DQ
The parcel is your responsibility until it reaches us, so we strongly recommend that you use registered post and keep proof of postage. We can only process returns for orders made on this website.